Digital Connection Office Systems provides progressive software and hardware solutions for business spanning across Alberta, and parts and Saskatchewan and British Colombia. From copiers to scanners to cloud-based IT solutions, we provide leading technology with efficient, personalized service. We are currently seeking a Customer Care Representative to join our administration team working out of our Lloydminster branch. This is a full time position with working hours from Monday to Friday, 8:00AM to 5:00PM. The Customer Care Representative (CCR) plays a fundamental role within our organization as they are the liaison between customer and company. This position will support a specific territory with coverage for additional territories as required. The primary objective of the CCR is telephone and email communication with customers, input of service calls and consumable orders into our Business Management Software and dispatching service technicians to various service calls in timely manner. SPECIFIC REQUIREMENTS: -Minimum 1 year working as an office administrator, dispatcher, or within an office position related. -Excellent written and oral communication skills -Excellent interpersonal skills -Strong analytical, problem solving and organizational skills -General Office Software knowledge, particularly the Microsoft Office COMPENSATION Digital Connection Office Systems offers a competitive salary, benefits and an RRSP matching program. Please forward your resume with a cover letter and a minimum of 2 references to firstname.lastname@example.org, attention HR Manager. We want to thank you for taking your time to apply for this position, however, we will only be in contact with our selected candidates.